YawnBuster Support

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Q. YawnBuster Connect Setup

Q. YawnBuster Connect Usage
Q. YawnBuster Connect Installation
Q. YawnBuster Connect Security
Q. YawnBuster Connect Pricing
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YawnBuster Connect Setup
How long does it take to set-up YawnBuster Connect?
You need to install presenter component of YawnBuster Connect on your system which would not take more than couple of minutes. After which any activity created with YawnBuster Connect enabled, would be able to communicate with the YawnBuster server.
Do I need any specific hardware to use YawnBuster Connect?
No. To use YawnBuster Connect you do not need any specific hardware such as clickers. One can use devices such as laptops, mobiles, smartphones with internet access to participate using YawnBuster Connect
Which devices do YawnBuster Connect work with?
YawnBuster Connect works with all kinds of devices which can connect to internet such as Laptops, mobile, iPhone, iPad etc.
What makes YawnBuster Connect unique and preferable to other audience response systems like clickers?
YawnBuster Connect offers a variety of benefits over other common audience response systems.

Most of the other audience response systems like clickers, allow limited type of responses such as poll or multiple-choice questions. This limits the collaboration possibilities in an activity. YawnBuster Connect allows users to participate in an activity with various options including short text-based descriptions.

Clickers and other interactive response systems tend to be expensive. YawnBuster Connect does not need any specific hardware to collaborate. Any standard device which can access internet would be able to use this system

Clickers are accompanied by proprietary systems which a presenter has to learn. To use YawnBuster Connect, presenter can use the same YawnBuster customization window and thus have a minimal learning curve.
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YawnBuster Connect Usage
How long does it take for YawnBuster Connect to process the response?
YawnBuster's Connect audience response system instantly registers audience votes and results appear live, immediately on the presenter's screen.
Does YawnBuster Connect allow me to track individual responses?
Yes. Identifying and tracking audience specific responses are easier with YawnBuster Connect. "Audience Response" option in YawnBuster Connect Presenter toolbar allows you to view individual responses. To know more details click here.
How many users can participate in a given YawnBuster Connect session?
This is a new system and we have tested YawnBuster Connect with 2000 students at a given point of time and it works perfectly fine.
How does my audience login to the system?
Once the activity is started, audience can login to the YawnBuster Connect server at http://connect.yawnbuster.com. They would have to enter their name and session ID (shared by the presenter) in the login screen. Once logged in whenever a new question is shared on presenter's screen, audiences would get the question on their screens for their inputs. To know more details click here.
Can one user share his/her inputs multiple times?
No. A user in the audience can respond to a question only once. However, the presenter can decide to broadcast the question again to his or her entire audience to elicit a response again.
Which browsers are supported by YawnBuster Connect?
Internet Explorer 8 and above, Mozilla 3.5.3 and above, Google Chrome 10 and above, Safari 5.0, Opera 11.0
Can I extract reports of a YawnBuster Connect session?
Yes. You can extract reports of a YawnBuster Connect Session in PDF, XLS and TXT format.
What if I forget to export reports during a session? Is there any way to get the information back?
Once a session ends, YawnBuster Connect automatically exports the report to following location C:\ProgramData\YawnBuster Connect\Audience Response Log for your further use.
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YawnBuster Connect Installation
Can a presenter use YawnBuster Connect without installing YawnBuster?
Yes. Presenter can use YawnBuster Connect without having YawnBuster installed on his/her machine. One needs to simply have a PPT which YawnBuster activities and is YawnBuster Connect enabled.
Do I need a license to install or use YawnBuster Connect?
No. YawnBuster Connect is based on subscription model. You can install YawnBuster Connect without having a license of YawnBuster. To use YawnBuster Connect you need to have a login to YawnBuster Connect.
How can I get my login for YawnBuster Connect?
To use YawnBuster Connect you need to create an account with username and password. Click here for a free trial subscription of YawnBuster Connect.
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YawnBuster Connect Security
Does YawnBuster Connect store the data which is being used in my session?
No. We respect the privacy of your content. YawnBuster Connect is used as an audience response system and does not store any information which is shared between presenter and the audience during the sessions.
Who all can login to my YawnBuster Connect session?
Only those people who have access to the session ID of your current presentation session would be able to login to the YawnBuster Connect.
What about security? How secure is the information exchange on YawnBuster Connect?
Access to YawnBuster Connect is using Username and session ID. Session ID is generated only after the presenter logs in to the YawnBuster Connect. Hence, only those people who are invited in the session would be able to login to the session. Also, all data transmissions are encrypted. Our servers are hosted in a secure data center environment
Can I login to a YawnBuster session in which I am not invited?
You cannot. This is a security feature. Only if you have access to presenter URL and session ID would you be able to login to that session.
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YawnBuster Connect Pricing
Does YawnBuster Connect subscription have volume pricing based on number of trainers?
Please get in touch with us at info@yawnbuster.comfor volume pricing.
What happens if I do not renew my subscription?
We will maintain your user account for 15 days from the end of your subscription period. During this period you can renew the subscription. After that we will deactivate your account.
Where do I get pricing information?
To get more information about pricing of YawnBuster Connect please click here or contact us at info@yawnbuster.com
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If you have any technical questions, please call 425.861.8400 or write to YawnBuster technical support at info@yawnbuster.com.
We will respond to your queries within one business day.